CFPB and FTC Fine Green Tree Servicing for Mistreating Distressed Homeowners WASHINGTON, D.C.– Today, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) took action against Green Tree Servicing, LLC, for mistreating mortgage borrowers who were trying to save their homes from foreclosure. The mortgage servicer failed to honor modifications for loans […]
The explosion of non-bank mortgage servicers is hurting American homeowners. JOEL SUCHER, In These Times …And that’s because the nation’s largest non-bank mortgage servicer has supplied its legions of outsourced customer reps in India with a software program that gauges the stress level of callers. Aided in its design by a team of 16 social […]
OCWEN’s Own Attorneys & Homeowners Agree: OCWEN Needs To “STOP THE INSANITY!” Homeowners have been emailing us their Ocwen horror stories. The National Mortgage Settlement was supposed to improve customer service. Instead, just the opposite happened. Mortgage servicers realized it was easier and more profitable to sell the servicing rights of the loans. They skirted […]
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