Suntrust Hacker Steals Information On 1.5 Million Suntrust Customers. Hacker Believed To Be Former Employee
The SunTrust hacker breached the bank’s security system.
SunTrust announced Friday that a former employee has stolen the personal information of approximately 1.5 million customers.
The company also stated that its investigation is still ongoing.
The Suntrust hacker stole names and addresses of account holders. The hacker is also believed to have stolen account information of 1.5 million customers.
The bank claims the Suntrust hacker did not access personally identifying information. Suntrust also claims information as Social Security number and account number. The bank claims that PIN and User ID are safe.
SunTrust said that it is personally identifying the 1.5 million affected customers. In addition, the bank stated it is working with outside experts and law enforcement.
Suntrust also declined to provide details on the former employee or the status of the investigation.
Suntrust CEO Bill Roger told Housingwire:
We apologize to clients who may have been affected by this. We have heightened our monitoring of accounts and increased other security measures.
As a result of the breach, SunTrust is offering identity theft protection to all current and new clients.
Furthermore, the company is offering Experian’s IDnotify program to customers. Suntrust is also adding existing security protocols and ongoing monitoring of accounts. In addition, they are also offering FICO score program and fraud alerts.
According to the bank, the IDnotify protection includes:
- Experian 1B Credit Monitoring
- Annual Experian Credit Report
- Identify Theft Insurance with up to $1 million reimbursements for covered expenses
- Identity Restoration Assistance
- Dedicated Call Center Support
- Dark Web Monitoring
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